1. Are you a trading company or a manufacturer?
We are a direct manufacturer specializing in the production of drilling equipment, including water well drilling rigs, core drilling rigs, down-the-hole (DTH) drilling rigs, and pile drivers. Our products have been exported to numerous countries worldwide and are highly regarded in the industry.
2. How do you ensure product quality?
To guarantee quality, we follow strict procedures:
Pre-production samples are provided before mass production.
A thorough final inspection is conducted before shipment.
Our main units come with a one-year warranty, covering replacement of any damaged parts.
We also provide detailed installation and operation videos for easy setup and use.
3. What inspection options are available?
You can verify product quality through:
On-site factory inspection (you or your representatives are welcome to visit).
Third-party inspection (we accommodate inspections by your chosen agency).
Remote video inspection (if an in-person visit isn't possible).
4. Do you offer after-sales support?
Absolutely. Our dedicated after-sales team provides:
Professional technical support.
On-site engineer dispatch (if required) for installation and operator training.
5. What is your quality assurance policy?
We offer a one-year warranty on the main machine, ensuring reliable performance and free replacement of defective components.
6. What is your typical delivery time?
Delivery varies based on order type:
Standard production: 15-20 days.
Customized orders: 20-25 days (subject to specifications).
7. Do you accept OEM orders?
Yes! We welcome OEM requests. Simply share your design requirements, and we'll:
Provide a competitive quote.
Produce samples promptly for approval.